The Climb: Insights on People, Process, and Growth

Insights Unlocked

Insights and how they're reshaping the way we understand and interact with others. People are wonderfully complex. From how we look, to how we speak, to how we show up in a room, each of us carries a different combination of experiences, motivators, fears, talents, and communication styles. Sure, we share similarities, but like snowflakes, no two people are truly the same. Yet in the professional world, we often reduce people to quick categories or surface-level assumptions.

Dec 9, 2025

Building Teams

Building Teams Starts with Listening One of the most overlooked responsibilities of leadership is truly building a team. Not just hiring one. Not just managing one. But building one, intentionally, thoughtfully, and with care. That starts with listening. When leaders create an environment where people feel safe to tell the truth about their challenges, goals, and motivations, they unlock something powerful: alignment. When individuals are understood and supported in aligning

Nov 10, 2025

Tipping Point

AI is reshaping how we hire, train, lead, and grow, and 2026 will be the tipping point. From SMBs to global enterprises, one truth remains: good hiring is essential to sustained success. But “good” is being redefined. Today, it’s not just about filling roles; it’s about deeply understanding who you're hiring, how to best manage them, and who has the potential to lead tomorrow. That's where the next generation of AI tools comes in. As a Strategic Advisor for Aptive Index and

Nov 6, 2025

Experience Culture Starts with the Right People in the Right Roles (Part 2)

In my work with clients, I’m reminded again and again that the foundation of an exceptional experience culture isn’t technology, it’s alignment . You can have the most beautifully designed processes and innovative tools, but if your people are misaligned with their roles, the experience, both internal and external, will always fall short. Too often, organizations continue to place people in positions based solely on their last role or their degree . But let’s be honest, how

Nov 5, 2025

The Rise of the Experience Culture

AI is reshaping the way we work, automating repetitive tasks, streamlining processes, and giving us back our most valuable asset: time. But as machines take on the mechanical, it’s the human touch that will define the next great wave of business success. Over the weekend, I had the pleasure of dining at The Den in Miami, a previously Michelin-starred restaurant that reminded me what true excellence feels like. The food was extraordinary, but what truly elevated the experience

Nov 5, 2025

Social Batteries and the Business of Being You

We talk a lot about introverts and extroverts, but that's only part of the story. Sociability isn't about which side of that line you fall on; it’s about how connection fuels or drains your energy. People with high sociability are external processors. They think out loud. They need and want to share ideas, talk things through, and often gain clarity in the process. These are the people who thrive in group settings, naturally network, and can read a room with ease. Their energ

Oct 24, 2025

Growing Smarter: How Fractional Leaders Help Businesses Scale Without the Overhead

Small and midmarket businesses often reach a point where growth requires more structure, leadership, and strategy, but not necessarily more full-time hires. That's where fractional leaders come in. Engaging experienced fractional executives enables organizations to leverage decades of expertise in sales, marketing, operations, technology, and more, all without the cost and commitment of a full-time executive. As a Fractional Sales Leader, I help clients: ✅ Build and refine th

Oct 13, 2025